Refund and Returns Policy

At BhavikDev.uk, we strive to provide services of the highest quality and ensure our clients are satisfied. This policy outlines your rights regarding cancellations, refunds, and complaints related to the services we provide. Please read carefully.

1. Order Cancellation

You may cancel your order within 24 hours of booking. To do so:

• Notify us immediately by contacting admin@bhavikdev.uk.
• Provide your booking details (name, date, service type, invoice number, etc.) and the reason for cancellation.

Important:

• Once work on the service has started (e.g., building, development, or setup), the order cannot be canceled.
• Orders canceled after 24 hours of booking or after work has begun are non-refundable.

2. Requesting a Refund

Refunds will be considered only for eligible cancellations within the 24-hour window:

1. Contact Us Immediately
   • Email admin@bhavikdev.uk with your booking details.
2. Review and Response
   • Our team will review your request promptly and may ask for additional clarification.
3. Resolution
   • Approved refunds will be issued to the original payment method.

3. Exceptions and Non-Refundable Cases

Refunds will not be provided in the following situations:

• Orders canceled after 24 hours from booking.
• Orders for which work has already started.
• Custom or personalized services once production has begun.
• Situations where the client fails to provide accurate information affecting service delivery.

4. Handling Complaints

We value feedback and aim to resolve issues promptly:

• All complaints must be submitted as soon as possible.
• Our team will investigate each case thoroughly.
• If a service is found to be faulty or misrepresented, a full refund may be issued at our discretion.

5. Communication and Contact

For cancellations, refunds, or complaints, please contact BhavikDev.uk:

• Email: admin@bhavikdev.uk
• Phone: +44 7728 028300

Please include your booking details and a clear description of your request to help us process it efficiently.

6. Policy Updates

We reserve the right to update this policy at any time. Changes will be effective immediately upon posting on our website. We recommend reviewing this policy regularly to stay informed about your rights.